Capitec Bank hits 13 million customers

Capitec Launches Biometric eSignature for Customers

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South African retail bank, Capitec Bank, has launched a new eSignature feature which allows its clients to use their biometric fingerprint as an electronic signature.

ALSO READ: Capitec Bank hits 13 million customers in South Africa

“In a time of COVID-19 and social distancing, this is a crucial move to ramp up convenience and help keep South Africans safe.” – Capitec Bank said in a statement.

“Biometric readers allow for sanitization after each client’s use, while paper documents cannot be easily disinfected between parties.” – the statement further said.

“We’re constantly challenging the norm, helping our clients to live better through smarter, simpler banking. Our transition to paperless banking is in line with this, offering our clients improved convenience in the form of faster service times and simpler processes. We will extend this capability to facial biometrics later this year, allowing our clients to eSign documents from anywhere, 24/7 on our banking app.” – Wim de Bruyn, Executive: Business Development and Technology at Capitec said.

Capitec said it is the first South African bank to introduce a legally-compliant eSignature. Which means it complies with Section 13 of the South African Electronic Communications and Transactions (ECT) Act of 2002.

Clients will be enrolled for the new eSignature solution as they make use of a Capitec branch, the bank said.

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