If you’re a beneficiary of the SRD R370 grant, it’s essential to keep your banking details updated to avoid payment issues. The official SASSA portal at srd.sassa.gov.za allows you to change your banking details quickly and securely. Whether you’re updating an account, switching banks, or opting for cash payment collection, this guide will show you how to change your banking details for the SRD R370 grant in South Africa.
ALSO READ: SASSA SRD Status Check: How to Track Your R370 Grant Application in South Africa
Why Change Banking Details on srd.sassa.gov.za?
If you’ve seen a “Bank details pending” message when checking your SRD status, it means your payment can’t be processed until you submit or update your banking information. Also, changes in your bank account status, such as switching banks or closing accounts, require you to update your details on the SASSA SRD website to continue receiving your R370 payments without delay.
How to Change Banking Details for SRD R370 Grant Online
Follow these steps to update your SASSA SRD banking details online:
Step 1: Visit the Official SASSA Website
Go to srd.sassa.gov.za, the official website for all SRD R370-related services including application, status checks, and updating payment information.
Step 2: Choose Your Citizenship Category
Select your category:
- South African ID Holder
- Asylum Seeker or Special Permit Holder
This ensures the system presents the correct update options for your status.
Step 3: Select “Change Banking Details”
Scroll to the section titled “How do I change my banking details?”
Click to continue.
Step 4: Enter Your ID Number
Input your South African ID number. You’ll receive an SMS with a secure URL linked to your mobile number registered during the grant application.
Step 5: Open the URL and Enter New Banking Details
Click the link from the SMS. On the secure webpage, enter your new details:
- Bank Name (e.g., Capitec, FNB, ABSA)
- Bank Account Number
- Account Holder Name (must match your ID)
- IBAN and Swift Code (if applicable)
Step 6: Verify with OTP
You’ll receive a One-Time PIN (OTP). Enter this on the website to confirm your update.
Step 7: Wait for SASSA Verification
SASSA will verify the new banking information. Once approved, your R370 payments will be made to the updated account.
Change SRD R370 Payment Method to Cash Collection
If you prefer collecting your R370 grant at Pick n Pay or Shoprite, follow this method:
Step 1: Go to srd.sassa.gov.za
Step 2: Select Your Citizenship
Step 3: Click “Change Banking Details”
Step 4: Select Cash Payment Option
Choose the Cash Send or Retailer Payment option (e.g., Pick n Pay, Shoprite).
Step 5: Confirm via OTP
An OTP will be sent to your phone for verification. Enter it on the site.
Step 6: Collect Payment at Retailers
Once confirmed, you can collect your R370 at participating stores by showing your South African ID and registered mobile number.
Changing SASSA SRD R370 Banking Details Without a Phone Number
If you no longer have access to your registered mobile number, follow these steps:
Step 1: Find a SASSA Office
Call 0800 60 10 11 or use the SASSA website to locate your nearest branch.
Step 2: Prepare Documents
Bring:
- South African ID or asylum permit
- Bank statement or official letter confirming your new bank details
- Any SRD-related documents
Step 3: Visit the Office
Explain your issue and request to update your SRD R370 grant banking details without phone access.
Step 4: Submit and Verify
Submit all documents. SASSA may perform additional identity verification.
Step 5: Confirmation
You will receive a reference number or slip as proof that your banking details were updated.
Change SASSA Banking Details to Capitec for R370 Grant
Want to switch your SRD grant payments to Capitec? Here’s how:
- Go to srd.sassa.gov.za
- Click “Change Banking Details”
- Enter your ID number
- Receive and open the SMS link
- Select Capitec Bank and input your account details
- Enter the OTP sent to your registered phone
- Wait for SASSA verification and confirmation
Do’s and Don’ts for Receiving SRD R370 via Bank
✅ Do’s
- Use a bank account in your own name
- Keep your account active
- Ensure your mobile number is registered in your name
- Update details immediately after switching banks
- Periodically check your payment status
❌ Don’ts
- Don’t use a dormant or joint account
- Never share your OTP
- Don’t submit mismatched or incorrect details
- Avoid ignoring SASSA communication
Final Thoughts
Keeping your banking or payment method updated is critical to receiving your SRD R370 grant on time. The official portal, srd.sassa.gov.za, makes it easy to manage your payment method securely. Whether you’re changing to a bank like Capitec or switching to retail cash collection, following these verified steps will ensure you continue to receive your SASSA grant without interruption.
Stay informed, stay secure, and always update your SASSA details responsibly.
