If you’re a South African citizen who applied for the SASSA SRD R370 (formerly R350) grant, you can easily check your application status online using your ID number and registered cellphone number. This guide explains exactly how to do it through the official SASSA SRD website.
Step-by-Step: Check Your SASSA R370 Status Online
1. Visit the Official SASSA SRD Website
Go to the official SASSA Social Relief of Distress (SRD) portal by typing this URL into your browser:
https://srd.sassa.gov.za
2. Locate the “Check Status” Section
Once on the site, scroll to find the section labeled “Check Online” or “Application Status”. This is the tool you’ll use to track your R370 grant status.
3. Enter Your Personal Details
You’ll need:
- Your South African ID number
- The mobile number you used when applying for the grant
4. Click “Check Status” or “Submit”
After entering your information, click the button to submit your details. The system will then retrieve and display your current application status.
What Will the Status Result Show?
Once your details are verified, the system will show one of the following:
- Approved – You qualify and payment is being processed.
- Pending – Your application is still under review.
- Declined – You do not qualify, but you can appeal.
- Referred or Failed Verification – Further action is required.
Alternative Ways to Check Your SASSA SRD Status
1. WhatsApp SASSA Status Check
You can also track your grant application using the official SASSA WhatsApp channel:
- Save the number 082 046 8553
- Send a message saying “Status”
- Follow the prompts to check your R370 grant
2. SASSA Chatbot Support
Use the SASSA Chatbot on the website for quick assistance with:
- Pending applications
- Appeal submissions
- Grant payment dates
SASSA SRD R370 Grant Extension and Updates
The SASSA R370 grant has officially been extended until March 2026, providing financial relief to qualifying unemployed South Africans. This extension helps millions who continue to face economic challenges.
What to Do If Your SASSA SRD Application Is Declined
If your application is rejected, you have the right to appeal. Here’s how:
- Visit the SASSA SRD Appeals page
- Enter your ID number and the phone number used for the application
- Provide a reason for your appeal
- Submit your appeal within 30 days of receiving the rejection notice
How Long Does SASSA Take to Process Applications?
On average, SASSA processes SRD applications within 7 to 14 business days. However, delays may occur if:
- Your banking details are incorrect
- Your identity needs further verification
- There’s a backlog in processing due to high application volumes
Frequently Asked Questions
How much is the current SASSA SRD grant?
The SRD grant is currently R370 per month, increased from the original R350.
Can I update my cellphone number or banking info?
Yes. Visit the SASSA website to change your contact or payment details under the “Update Your Details” section.
What does “pending” mean on my SASSA status?
“Pending” means your application is still being reviewed and has not yet been approved or declined.
Is srd.sassa.gov.za the official SASSA site?
Yes. Always use https://srd.sassa.gov.za to check your status, appeal decisions, or update your information.
Final Tips for SRD Grant Applicants in South Africa
- Check your SASSA SRD R370 status regularly
- Keep your banking and contact details up to date
- Submit appeals promptly if your application is declined
- Use official SASSA platforms to avoid scams
