DStv Self Service Login is a process whereby a DStv customer login to DStv Self Service portal to make payments, update personal details and clear error messages from their desktop computer, tablet, cellphone or DStv now app. If you are a DStv customer, you should already know how to access the DStv Self Service portal properly. In this article, we will have a further look at the DStv Self Service login process and explore all the possible login issues you might encounter while trying to access DStv Self Service in South Africa.
ALSO READ: What is DStv Self Service and how does it work in South Africa?
What is DStv Self Service Login?
DStv Self Service Login is a process where a DStv customer login to their DStv account to perform work on their own behalf without the help from DStv staff member. DStv Self Service helps DStv customers to clear error messages, view your payment history, update their details and manage payments conveniently from their desktop computer, tablet, DStv now app or cellphone.
DStv Self Service Login
How to login to DStv Self Service:
Signing in to your DStv Self Service is a simple process. Here is a guide on how to access your DStv account immediately:
- Go to www.dstv.com
- Click on ‘MyDStv” at the top right side of the website
- Then click “Sign In”
- Enter your username and password
- Click the “Sign In” button
That’s everything you need to do after you have created a DStv Self Service account on DStv’s website. As soon as you log in DStv account, the rest is easy.
What to Do if You Haven’t Got An Account with DStv?
If you don’t have a DStv account, you can simply create a new one by following these steps below:
- Go to dstv.com
- Click on “Sign In”
- Then click on “Sign Up Now”
- Enter your email address, cellphone number and create a DStv Self Service login password
- Finally, click “Create An Account”
The DStv Self Service registration process is the same if you are using mobile devices.
DStv Self Service Login Problems
When trying to access DStv Self Service, the most common problems that you will encounter are:
- Forgetting your username or password
- Accessing the website from a restricted location.
In some cases, your username is not found. You can contact DStv customer service to resolve your issue immediately.
How to Reset DStv Self Service Login Password
If you have by accident forgotten your DStv Self Service login password, you can do the following to reset it:
- Go to https://connect.dstv.com/registration/reset
- Enter your email address or mobile number
- Then click “Next”
- You will receive a link to reset your DStv Self Service password
DStv Self Service Online Offers the Following Features
- Clear Error Messages
- Check your DStv account
- Make payment
- View the amount due and due date on your subscription
- View your payment history
- Find out how much to pay
- Update your details
- Change your package
- Reconnect your package
- Access frequently asked questions
- Get information on ways to pay
- Manage holiday home viewing
- Find a DStv Installer
- Watch “how to” videos
- Find locations where you can pay for your subscription
DStv Self Service USSD Code offers the following features
The USSD code for DStv is *120*68584#. Dial this number for self service such as:
- Clear error messages
- Check balance
- Manage Account
- View the amount due and due date on your subscription
- Find Service Centre
To check your DStv balance, you can also call DStv on 011 289 2222 or 083 900 3788 without having to speak to an agent. You will be asked to enter our ID Number or SmartCard Number in order for DStv system to identify you. After that the automated system will make sure it has the correct information about you or your subscription.
Check the below video on how to check your DStv account balance with DStv Self Service
DStv WhatsApp Self Service ChatBot
You can also use DStv WhatsApp Self Service ChatBot which allows you to perform self service functions on your DStv account. DStv WhatsApp number is 060 060 3788. Save the number on your mobile phone and type “Hello” to get started. For more information visit DStv website at www.dstv.co.za
DStv Self Service ChatBot Features
- Pay your DStv account
- Check account balance
- Manage your holiday viewing
- Clear errors
- Reconnect your DStv package
- Rent a movie
- Change your package
- Browse DStv TV guide
Image Courtesy: www.yellosa.co.za
