DStv WhatsApp Number: What is DStv WhatsApp Number in South Africa?

DStv WhatsApp Number in South Africa is 060 060 3788. This is the official account for DStv South Africa. As a DStv customer, you can use the DStv WhatsApp number South Africa to chat with DStv on WhatsApp. Chatting on WhatsApp is one of the ways you can contact DStv South Africa. In this article, you will learn more about DStv’s WhatsApp number and how it works in South Africa.

ALSO READ: How to Pay DStv Using FNB App in South Africa

What is DStv WhatsApp Number?

DStv WhatsApp Number 060 060 3788 is used by DStv customers to chat with DStv on WhatsApp. You can use this WhatsApp number to get step-by-step basic help from DStv for everything from resetting your decoder to clearing errors or changing your package, updating your preferences and getting updates on the Rewards Programme.

You can also use the DStv South Africa WhatsApp number to ask DStv to help you find something exciting to watch. Type in your query, wait a few seconds and DStv’s Bot  will come back to you with an answer.

How Does DStv WhatsApp Number Work in South Africa?

The DStv WhatsApp Self Service ChatBot allows you to perform self service functions on your DStv account and discover content through the TV Guide search functionality from WhatsApp.

With the introduction of Natural Language Understanding (NLU) on DStv, you can get almost anything from DStv by chatting with the DStv Bot.

Simply save the DStv WhatsApp number 060 060 3788 (DStv) on your phone, type “Hello” and start chatting.

How Do I Chat with DStv on WhatsApp?

After you saved the DStv’s WhatsApp number 060 060 3788, you can simply start a conversation by tying “Hello” and the DStv ChatBot will reply.

For example, you can type in something like “find something to watch” and the DStv’s Bot will connect that to its “recommend programmes” menu and come back with some series or movies for you to watch on DStv.

Use a simple language like “Clear error for me”, “Find me something to watch”, Pay my account” or “Menu” to go to the main menu and DStv’s WhatsApp Bot will understand you.

DStv WhatsApp Number South Africa

DStv WhatsApp Menu

Instead of guessing, you can also send “Main Menu” and the Bot will give you a numbered list and some keywords to what it can do. You can just type in the number or retype the phrase given. Here’s the WhatsApp main menu:

  1. See how much you owe
  2. Pay your account
  3. Manage holiday viewing
  4. Reconnect your package
  5. Fix TV errors
  6. Upgrade/downgrade your subscription
  7. Add movies
  8. Rent a movie
  9. Manage decoder insurance
  10. What’s on
  11. Latest news & notifications
  12. Value added services

You can reply with one of the numbers above or ask a question like “how much do I owe” and DStv WhatsApp will get back to you with an answer.

Watch ‘How to get help on WhatsApp 060 060 3788’ video below

Image Courtesy: DStv.co.za