FAQs About SASSA SRD Grant

FAQs About SASSA SRD Grant

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Frequently Asked Questions (FAQs) about the SASSA SRD Grant in South Africa. The South African Social Security Agency (SASSA) is an entity of the Department of Social Development (DSD) responsible for administering social assistance in terms of Section 3 of the Social Assistance Act. In this article, we give you all the answers regarding the SASSA SRD Grant FAQs.

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FAQs About SASSA SRD Grant

How Long Does the SASSA Appeal Take To Approve?

The SASSA appeals tribunal has three months to consider the SASSA appeal application and respond to the applicants.

What About Those Who Don’t Have Access to The Internet? How Will They Apply for the COVID-19 SRD Grant?

All SASSA SRD Grant applications are done online via SRD Website at https://srd.sassa.gov.za/ and the WhatsApp channel at 082 046 8553.

What Does it Mean If I Was Approved With A Payment Date And All of A Sudden the Payment Status Changes to Declined?

Please note that this is due to further verification being done on your bank account(s) and unfortunately it has been established that you had an income of more than R350 in your bank account. This unfortunately resulted in your decline status or in your application being declined.

I Have Been Trying to Calling to Your SASSA Toll Free Number But It Doesn’t Work. Please Provide An Alternative Number For the CVID-19 SRD Grant

Unfortunately there is no alternative SASSA toll free number, applicants are advised to try again if they do not go through the toll-free number. Alternatively, they can send an email to SASSA Grant email at [email protected].

Image Courtesy: https://twitter.com/OfficialSASSA/