How to reverse Capitec Cash Send Transactions? Capitec Bank clients can now reverse Cash Send. The Cash Send reversal process will need to be completed within 45 days of the original transaction. A Cash Send transaction cannot be reversed using the Capitec App. You need to speak to an agent via the Customer Care line or visit your nearest Capitec branch. In this article, you will learn how to reverse Capitec Cash Send.
How to Reverse Capitec Cash Send
Capitec Cash Send Reversal can be done by calling Capitec Bank Customer Care number on 0860 102 043 for assistance or chat to a Capitec agent online and instruct them to reverse the Cash Send transaction verbally. Alternatively, you can visit a Capitec Bank branch near you to reverse the money.
Follow the below steps to reverse Cash Send on Capitec:
- Step 1: Dial 0860 102 043 on your mobile phone
- Step 2: Instruct the Capitec consultant to reverse the payment
- Step 3: The consultant will help you to lodge a transfer reversal request with Capitec
- Step 4: Your transfer reversal request will be approved
- Step 5: The reversal of the funds can take up to 24 hours
This is how you reverse a Cash Send on Capitec and is currently the only way to reverse a Cash Send transaction if you accidentally sent it to the wrong number.
Capitec Cash Send Reversal
The Capitec Cash Send Reversal process is simple. Although there is no option to reverse the money sent using the Capitec Bank app, it’s still possible to get your money back. If the cash is not collected, the amount will be paid back into your account after 30 days. If you don’t want to wait, you can collect the cash at any Capitec branch ATM, Shoprite, Checkers, Usave, Makro or Builders store near you.
How Much Does it Cost to Reverse Capitec Cash Send?
Capitec charges a non-refundable R160 reversal fee, whether successful or not.
How to Reverse Cash Send on Capitec App?
Currently, you cannot reverse Cash Send on Capitec App. The option is not available yet.
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