How to reverse eWallet

How to reverse FNB eWallet payment?

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The purpose of this article is to show people how to reverse ewallet. eWallet FNB is one of the most popular ways to send money to friends and family in South Africa. eWallet allows FNB customers to send money instantly to anyone with a valid South African cellphone number.

eWallet FNB is an affordable, easy and instant cash transfer service that allows you to send money to anyone. In the 2018 financial year, HelloYouth.co.za reported that about R26 Billion was sent via FNB eWallet. But what happens when you accidentally send money to the wrong cellphone number? Here is how to reverse eWallet payment. We focus on the below steps.

How to reverse eWallet transfer?

Two ways to reverse an eWallet payment

Cellphone banking

  1. Dial *120*321# on your mobile phone [USSD]
  2. Select option 4 for “Send Money”
  3. Next, select option 5 for “eWallet reversal”
  4. Select the transaction that you want to reverse

Call Centre

The FNB eWallet reversal contact number for cellphone banking is 087 575 9405. Call this number to request a Send Money transaction reversal. Reversals may incur a fee and are not guaranteed. FNB charges R50 for requesting a reversal.

How long does it take to reverse eWallet?

The FNB eWallet reversals take between 4 to 15 working days to process.

How eWallet Works

How to reverse FNB eWallet payment

  1. Send money from your FNB account
  2. Cash is transferred immediately and securely
  3. Recipient receives an SMS after receiving cash into the eWallet

How does the recipient get eWallet money?

  1. Dial dial *120*277# and select 1 for ‘Get Cash’
  2. You will receive an SMS with a temporary ATM PIN
  3. At the FNB ATM, you need to press ‘Proceed’ or ‘Enter’, then select ‘eWallet Services’
  4. You must enter your cellphone number and the temporary ATM PIN sent via SMS and select the amount of money you would like to withdraw

That’s it about how to reverse an ewallet.

Image Courtesy: twitter.com/fnb_botswana

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