How to reverse money using Capitec App

How to reverse money using Capitec App

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How to reverse money using Capitec App? How to dispute a debit order using Capitec Bank App? Capitec clients can now reverse money using Capitec Bank App. In this article, you will learn how to reverse money using Capitec Bank App.

ALSO READ: How to make an instant DStv Payment with the Capitec Bank App

How to reverse money using Capitec app

Did an unauthorized debit order go off your Capitec account and don’t know how to reverse it? Don’t worry, you can now dispute a debit order without going to your nearest branch. Simply sign in to the Capitec app, choose the debit order and dispute it. Ready to know how to reverse a payment on Capitec app?

Here’s how to reverse a debit order using Capitec App:

  • Step 1: Open your Capitec Mobile Banking app
  • Step 2: Choose Transact
  • Step 3: Choose Debit Orders
  • Step 4: Enter your secret Remote PIN to sign in
  • Step 5: Choose a debit order from the history menu
  • Step 6: Choose a reason for the dispute
  • Step 7: Accept the agreement

That’s how to reverse debit order on Capitec App.

Please note that only debit orders of under R800 can be disputed on the Capitec App. If R800 or more was debited out of your Capitec bank account without your permission, kindly visit your nearest Capitec bank branch. Customers urged to only dispute unauthorized debits.

Reasons to reverse debit order on Capitec App

The dispute of a valid debit order could cause:

  • A cancelled insurance policy or service, or unpaid instalment
  • A lower credit score and difficulty getting new credit
  • Being handed over for bad debt and more cost
  • Higher future insurance premiums or arrears interest
  • Difficulty entering into other agreements

It’s possible to successfully reverse your money back to your Capitec Bank account in less than 24 hours if you dispute the debit order immediately after it occurs and not more than 40 days after.

Please note that it may be difficult for your debit order dispute to be accepted and your money reversed back to your Capitec account if the order is registered 40 days or more after the transaction was made.

That’s it about how to reverse money using Capitec App. You can also watch the below video on how to switch your debit orders on Capitec.

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5 Replies to “How to reverse money using Capitec App”

  1. Thanks for this page it works perfect I was in trouble now someone sent money for other person using my account then the debit order took someones money without authorization

  2. Hi lm Capitec client for year but lm not happy about my situation now l deposited money on my saving private savings but they enter without my concern

  3. Good day

    I had an unauthorised debit order i m trying to reserved it has we are aware of the problem we will solved. I just want my money back nothing else. Please assist.

  4. Good day can you pls explain this aninconnect (naedo) because I don’t understand this R97 going

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