How to Set Up Profiles in DStv Now for a Personalised Viewing Experience

DStv Now allows South Africans to stream their favourite shows, movies, and sports anywhere, anytime. With the introduction of the DStv Now profiles feature, users can now enjoy a customised viewing experience tailored to each family member. Whether you’re watching on your phone, smart TV, or laptop, creating individual profiles ensures that everyone gets recommendations and watchlists suited to their personal preferences.

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What Are DStv Now Profiles?

DStv Now profiles let multiple users under one DStv account have their own personalised viewing experience. Each profile has a unique name, avatar, watchlist, and viewing history. This means your kids, partner, or housemates can all have their own space on the same account — no more mixed recommendations or interrupted watchlists.

How to Set Up Profiles on DStv Now

Setting up profiles in DStv Now is quick and simple. Follow the steps below for your preferred device.

Desktop (Laptop or PC)

1. Visit now.dstv.com.
2. Log in using your DStv account details.
3. Follow the prompts to create your first profile.
4. Choose an avatar and add a profile name.
5. Create additional profiles if needed.
6. Start watching your favourite DStv content.

Smart TV

1. Open the DStv Now app (ensure it’s updated to the latest version).
2. Log in with your DStv credentials.
3. Follow the prompts to set up a profile.
4. Select an avatar and name your profile.
5. Add more profiles for other household members if desired.
6. Enjoy personalised recommendations on your TV screen.

Mobile (Smartphones and Tablets)

1. Launch the DStv Now app on your device.
2. Log in with your DStv account.
3. Follow the prompts to create or manage profiles.
4. The app remembers which profile is used on that device and automatically opens it next time.
5. You can still switch between profiles anytime.

This feature is particularly useful for families sharing devices — for example, parents can keep their drama series separate from their children’s cartoons.

Managing Your DStv Now Profiles

• Edit or Delete Profiles: You can edit a profile’s name or avatar anytime. To delete a profile, select it, click the pencil (edit) icon, and choose “Delete Profile.” Note: you cannot delete the main profile linked to the DStv account.
• Avatars: Avatars are unique to each profile and cannot be duplicated. You must select from the available list, as custom uploads are not yet supported.
• Profile Names: Each name must be unique. You’ll only be able to save it once the name is distinct.
• Downloads: Downloaded content is available across multiple profiles on mobile devices.
• Profile Security: Currently, there is no option to lock or add a PIN to a profile.

FAQs About DStv Now Profiles

Who can use the profiles feature in DStv Now?

All DStv subscribers — across all packages — have access to the DStv Now profiles feature.

Can I create more than one DStv Now profile?

Yes. You can create multiple profiles on a single DStv account, each with its own name, avatar, and recommendations.

Can I upload my own avatar on DStv Now?

Not at this time. You can only choose from DStv’s list of predefined avatars.

What happens when I delete a DStv Now profile?

Deleting a profile permanently removes its watch history, recently watched channels, and watchlists. Only secondary profiles can be deleted — the main profile cannot be removed.

Can I lock or add a PIN to my DStv Now profile?

Currently, DStv Now does not offer PIN or lock features for profiles, but this may change in future updates.

How does DStv Now differ from regular DStv?

DStv Now is the online streaming version of DStv. It lets subscribers watch live TV, movies, and series on the go through the web or mobile app, at no extra cost. All you need is your DStv subscription and an active internet connection.

Conclusion

Setting up profiles in DStv Now is one of the easiest ways to make your streaming experience more personal and convenient. Each family member can enjoy their own recommendations, watchlists, and history, without interfering with others. Whether you’re watching on your smartphone, smart TV, or desktop, DStv Now profiles ensure everyone in your household gets the most out of their subscription.

For the best experience, always keep your DStv Now app updated and explore the profile options to suit your family’s viewing habits.

Image Courtesy: DStv