The https://acaeronet.aircanada.ca portal is an essential resource for Air Canada employees, contractors, and third-party users to access various services and tools. This guide outlines the login process, password management, and other key information to ensure smooth access.
Login Options for ACAeronet Portal
1. ACAeronet Login
Visit ACAeronet and log in using your employee credentials. Ensure your browser supports JavaScript to access the portal seamlessly.
2. Aeronet Portal
For a user-friendly experience, navigate to the Aeronet Portal. Once logged in, you can access essential resources and information tailored to your role.
3. Secure Logon (sims.aircanada.ca)
Use your ACAeronet ID and password to sign in at sims.aircanada.ca. Additional security verification through a mobile app may be required.
4. ywgcasapp03.aircanada.ca
Access the secure logon option at ywgcasapp03.aircanada.ca. Log in with your ACAeronet ID and password, followed by a mobile device verification.
5. Sign On AC Node 2
Sign on at Sign On AC Node 2. If necessary, update or configure your Microsoft MFA option.
Password Management
How to Update Your Password
- Regular Updates: Ensure your password meets complexity standards (14+ characters with a mix of upper/lowercase letters and digits).
- Online Changes: Update your password via Microsoft Azure if you remember your current password.
- Forgot Password: Reset your password at Microsoft Password Reset. Note: Pre-configured authentication methods are required.
First-Time Users and PIN Setup
- If you do not have a PIN, select the First Time User link to create one.
- Forgotten your PIN? Click on Forgot your PIN for assistance.
- For Employee Number or Travel Profile inquiries, contact the Travel Care Team:
- North America: 1-833-847-3675
- International: 1-514-369-4096
- Hours: Monday to Friday, 8 a.m. to 7 p.m.
Forgotten Password or Account Lock
If you’ve forgotten your password or your account is locked:
- Visit the Self-Service Password Reset Tool.
- Ensure alternative authentication methods are set up to successfully reset your password or unlock your account.
- Contact the IT Service Desk if alternative methods are not configured.
IT Service Desk Contact Information
For assistance with login issues, password resets, or other technical queries:
Montreal Area
- Call: +1 (514) 422-HELP (4357)
Rest of North America
- Toll-Free: +1 (866) 274-5444
FAQs
What credentials do I need to log in?
You need your ACAeronet username (e.g., QKN123456) and password to access the portal.
How do I reset my password if I forget it?
Use the Microsoft Password Reset Tool or contact the IT Service Desk if you have not set up authentication methods.
What should I do if I forget my PIN?
Click the “Forgot your PIN” link or contact the Travel Care Team for assistance.
Can retirees update their passwords online?
Yes, retirees can change their passwords online if they remember the current one. Otherwise, they must contact the IT Service Desk.
What security measures are in place?
Additional security verification may be required through mobile apps, ensuring secure access to sensitive resources.
Conclusion
The https://acaeronet.aircanada.ca portal is a vital tool for Air Canada employees and affiliates. By following the outlined steps, you can access the portal efficiently and securely. For any challenges, leverage the available tools or contact the IT Service Desk for support. Regularly updating your password and configuring security measures ensures your account remains secure.
