SASSA status check is the official process used by applicants and beneficiaries of the Social Relief of Distress (SRD) Grant to track the progress of their applications and payments. Administered by the South African Social Security Agency (SASSA), the SRD R350 grant was introduced during the Covid-19 pandemic to provide temporary financial assistance to individuals in need. Although it started as emergency relief, the grant has since been extended, with payments continuing into 2025.
If you applied for the SASSA SRD Grant and want to know whether your application has been approved, pending, or declined, you can easily perform a SASSA status check online, via WhatsApp, or by calling SASSA directly. This guide explains all the methods step by step, how to update your banking details, how to appeal declined applications, and how to stay informed about payment dates in South Africa.
How to Check SASSA Status Online
The quickest way to check your SASSA SRD status is online through the official portal. Follow these steps:
- Visit the official SASSA SRD website: https://srd.sassa.gov.za/sc19/status
- Enter your 13-digit South African ID number.
- Enter the cellphone number used during your application.
- Click on “Submit”.
- Your application status will be displayed, showing whether it is approved, pending, or declined.
This status check will also indicate your payment dates if your application has been approved.
How to Check SASSA Status on WhatsApp
You can also check your SRD grant status through WhatsApp using GovChat. Here’s how:
- Save the official GovChat WhatsApp number: 082 046 8553.
- Refresh your contacts and open WhatsApp.
- Start a new chat with GovChat.
- Send the word “status”.
- Follow the prompts to view your SASSA SRD status.
How to Check SRD Status by Calling SASSA
If you prefer to check your status telephonically, you can contact the SASSA call centre:
- Dial 0800 60 10 11 (toll-free).
- Press 1 when prompted.
- Follow the instructions to check your SRD status.
Important SASSA Links for SRD Beneficiaries
- Check SASSA SRD Status Online: https://srd.sassa.gov.za/sc19/status
- Apply for SRD Grant: https://srd.sassa.gov.za/sc19/application/auth
- Update SASSA Banking Details: https://srd.sassa.gov.za/sc19/contact
- Reconfirm Existing Applications: https://srd.sassa.gov.za/sc19/reconfirmation/auth
- Appeal a Declined Application: https://srd.sassa.gov.za/appeals/
Updating SASSA Banking and Contact Details
If your application has been approved but you need to update your banking details or contact information, SASSA allows you to do so online.
Steps to update details:
- Visit SASSA Banking Details Update Page.
- Enter your ID number and Application ID (AppID) received during your application.
- Submit your new banking or contact details.
Note: You can only make one update request every 24 hours.
How to Apply for the SASSA SRD Grant
To apply for the SRD R350 Grant:
- Go to https://srd.sassa.gov.za/sc19/application/auth.
- Alternatively, apply via WhatsApp: 082 046 8553.
- Complete the online form and provide your details (ID number, cellphone number, and financial information).
You only need to apply once. Duplicate applications across channels are not required.
How to Lodge a SASSA Appeal
If your application was declined, you can appeal the decision:
- Visit the SASSA appeals website: https://srd.sassa.gov.za/appeals/.
- Enter your ID number and application details.
- Submit your appeal for review.
Appeals must be lodged within the timeframes set by SASSA.
What Does SASSA Status Mean?
- Pending: Your application is still being verified and has not yet been approved.
- Approved: Your application was successful, and you will receive payment. A payment date will be communicated via SMS.
- Declined: Your application was unsuccessful. You can lodge an appeal if you believe this is incorrect.
- Failed: Identity verification with the Department of Home Affairs did not match the details provided. You may need to correct your information.
SASSA SRD Grant Payment Dates
SASSA releases monthly payment schedules for different grant types. For example:
- Older Persons Grant: Paid on the 2nd of the month (or the next working day).
- Disability Grant: Paid on the 3rd of the month.
- Child Support, Foster Child, and Care Dependency Grants: Paid on the 6th of the month.
SRD R350 payments are made after these dates. Beneficiaries will receive an SMS once funds are available.
FAQs About SASSA Status Check
What is the official SASSA status check link?
The official SASSA status check link is https://srd.sassa.gov.za/sc19/status.
What does “SASSA status pending” mean?
It means your application is still under review. Once verified, you will receive an SMS if approved.
What does “SASSA status failed” mean?
This means your ID or personal details could not be verified with the Department of Home Affairs. You may need to update your details or reapply.
How do I reapply for the SASSA R350 grant?
Visit https://srd.sassa.gov.za/sc19/application/auth and submit a new application.
Can I change my SASSA banking details?
Yes, you can update your banking details at https://srd.sassa.gov.za/sc19/contact.
How do I check my SASSA status on WhatsApp?
Save 082 046 8553, start a chat, and type “status” to receive updates.
How can I contact SASSA directly?
You can call SASSA’s toll-free number 0800 60 10 11 for any enquiries.
Conclusion
The SASSA status check is an essential process for anyone receiving the SRD R350 grant in South Africa. Whether you check online, via WhatsApp, or by calling SASSA, the status check helps you confirm whether your application has been approved and when you can expect payment. By staying informed, updating your details when necessary, and using the official SASSA platforms, you can ensure that your grant payments are not delayed.
For more updates, always rely on the official SASSA website or verified SASSA communication channels.
