How to reverse money using FNB App? How to dispute a debit order using FNB App? First National Bank (FNB) clients can now reverse money using the FNB App. In this article, you will learn how to reverse money using FNB App.
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How to Reverse Money Using FNB App
Did an unauthorized debit order go off your FNB account and don’t know how to reverse it? Don’t worry, you can now dispute a debit order without going to your nearest branch. Simply sign in to the FNB app, choose the debit order and dispute it. Ready to know how to reverse a payment on FNB app?
Here’s how to reverse a debit order using FNB App:
- Step 1: Open your FNB App
- Step 2: Click on the Debited Account
- Step 3: Select ‘My Debit Orders’
- Step 4: Select the debit order you would like to ‘Dispute’
- Step 5: Select ‘Dispute’
- Step 6: Choose a reason for disputing the debit order
- Step 7: Read, understand and accept the Terms and Conditions
- Step 8: Select ‘Confirm’ to accept the Terms and Conditions
That’s how to reverse debit order on FNB App.
You have the power to reverse and/or stop unauthorized debit orders for amounts of R200 or less anytime, anywhere via the FNB Banking App. You will receive immediate reversal on an unauthorized debit order if you dispute it within 40 days of the transaction. Customers urged to only dispute unauthorized debits.
Reasons to reverse debit order on FNB App
The dispute of a valid debit order could cause:
- A cancelled insurance policy or service, or unpaid instalment
- A lower credit score and difficulty getting new credit
- Being handed over for bad debt and more cost
- Higher future insurance premiums or arrears interest
- Difficulty entering into other agreements
It’s possible to successfully reverse your money back to your FNB Bank account in less than 24 hours if you dispute the debit order immediately after it occurs and not more than 40 days after.
Please note that it may be difficult for your debit order dispute to be accepted and your money reversed back to your FNB account if the order is registered 40 days or more after the transaction was made.
That’s it about how to reverse money using FNB App. You can also watch the below video on how to dispute your debit orders on FNB App.
Conclusion
Login to your Online Banking profile and select ‘My Bank Accounts’ to view a list of your accounts. Select your debit order account and then ‘My Debit Orders’. A list of your debit orders will be displayed. Select the reason for disputing the debit order and then select ‘Reverse’ or ‘Stop’.
Image Courtesy: businesstech.co.za
