What to do if you see Sassa SRD approved with no SRD grant payment dates? If you have been approved for the Social Relief of Distress (SRD) grant but have no payment date, then you need to read this guide further to see what you can do about it.
Sassa explained, “If you are approved with no pay date it means payment has not been processed as yet, however, payment will be processed soon.”
ALSO READ: How Do I Change My SRD Grant Phone Number?
The South African Social Security Agency (Sassa) has urged the Social Relief of Distress (SRD) grant beneficiaries who selected the cash send payment method and have no payment dates to provide the agency with their banking details via the official Sassa SRD website. This is done because some may not have a payment date due to the failure of their mobile number verification.
Please ensure that you are the owner of the account. SASSA cannot pay your grant into another person’s bank account. please ensure that the mobile phone number on which you received the SMS is registered in your name. SASSA cannot pay your grant into a mobile phone number which is registered to another person.
South African Social Services Agency (Sassa) is an institution which distributes social grants to poor South Africans on behalf of the Department of Social Development (DSD).
The Social Relief of Distress Grant (SRD Grant) is meant for South African Citizens, Refugees, Asylum Seekers and Special Permit Holders who are between the ages of 18 and 60 years, who have insufficient means, who do not receive social grants on behalf of herself/ himself or who are not contributing to or eligible for UIF payment, and have no financial support from any other source.
Sassa SRD grant beneficiaries can collect their Sassa Grand R350 from: Personal bank accounts, Boxer Stores, Pick n Pay, Selected OK Foods Supermarkets, Checkers, Shoprite and Usave.
Sassa has also stated that SRD beneficiaries who have been approved with no SRD Grant payments dates, can contact the bank they are registered with if they have mistakenly deleted the message with the voucher so that the bank can resend the voucher.
Cash Send Enquiries Contact Numbers For Sassa SRD Grant
Here are the bank contact number for cash send queries:
- TYME BANK- 0860 999 119
- ABSA- 0 800 000 122
- FNB- 0875 759 405
- Standard Bank- 0860 466 639
- NEDBANK- 0 800 555 111
How To Update Your Contact Details For R350 Grant on Sassa SRD Grant Website
If you want to update your cellphone number and/or email address that is used for communication and web application access related to your COVID-19 SRD R350 grant, we firstly need to verify that you are the original applicant. Please submit your 13 digit South African identity number and the 6 digit Application ID (AppID) that SASSA issued to you on application or reapplication.
Here’s how to change your Sassa SRD grant cellphone number:
- Step 1: Go to https://srd.sassa.gov.za/
- Step 2: Scroll down to ‘How do I change my contact details‘
- Step 3: Then click on ‘Click here to change your cellphone number and/or email address‘
- Step 4: Enter your 13 digit South African identity number
- Step 5: Then enter your 6 digit Application ID (AppID) that SASSA issued to you on application or reapplication
- Step 6: Then click ‘Submit’ and follow the instructions
Note that you can only submit one request to update your contact details in a 24 hour period. For a direct link to change your SRD grant phone number, visit https://srd.sassa.gov.za/sc19/contact and follow the instructions.
How To Submit R350 Grant Appeals
How To Submit Sassa R350 Grant Appeal Under New Rules
- Step 1: Visit srd.dsd.gov.za
- Step 2: Click on the green bar that says ‘click here to lodge an appeal or check appeal status‘
- Step 3: Enter your ID number
- Step 4: Enter your cellphone number
- Step 5: Click ‘send pin’ and wait for the SMS which will contain the verification pin
- Step 6: Enter the pin and click ‘submit’
- Step 7: Select the month you are submitting an appeal for
- Step 8: Select the drop down arrow and choose the reason for your appeal
- Step 9: Click ‘submit’
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