South African Social Security Agency [SASSA] in Mpumalanga would like to assure social grants beneficiaries that the dates of October payment cycle is expected to be as smooth as it can, post the system technical glitches experienced last month.
The October 2023 payment cycle is as follows: 03 October 2023 social grants payment for older persons, 04 October 2023 payment is for people living with disabilities, and as from 05 October 2023 it will be the payment of children grants categories.
Social grants beneficiaries have a right to choose a method of payment of their choice, freely. The forms to make a choice are available at the nearest SASSA offices.
SASSA staff will be in most SAPO outlets and other payment platforms to monitor the payment and with an aim to assist beneficiaries with enquiries. The monitoring will be conducted for the first 3 payment days and they will assist any beneficiary that may be experiencing system payment related challenges or non-payment due to failed bank verification and/or pending bank verification. In an eventuality of an unexpected non-payment will be escalated to Postbank if related to a system glitch, and be sorted out as quickly as possible.
The Agency is reminding all beneficiaries to check their contacts details to ensure that they are still correct. To verify or change contact details beneficiary must login to the official website which is https://srd.sassa.gov.za.Beneficiaries(link is external)
For more information contact our toll free number: 0800 60 10 11 or [013] 754 – 9428/9363 from 07:30 – 16:00 during week days Monday – Friday.
District contacts are as follows: Ehlanzeni [013] 799 – 7063/65; Bushbuckridge [013] 799 – 7010/11; Gert-Sibande [017] 801 – 1794 and Nkangala [013] 285 – 0648.
SASSA cares!
In paying the right social grant, to the right person, at the right time, place. Njalo!
Enquiries:
Mr. Senzeni Ngubeni.
Spokesperson Mpumalanga SASSA.
Tel: 013 754 – 9367/083 556 9626.
E-mail: [email protected](link sends e-mail)