What To Do About ‘Identity Verification Failed’ SRD Status? Identity Verification failed SASSA meaning has been explained by the South African Social Security Agency (SASSA). If you have applied for the SASSA SRD R350 grant, SASSA will will cross check your application and if you check your SASSA status and receive “Identity Verification Failed” SRD Status, you may be wondering what it means. Here’s what you can do about Identity Verification Failed.
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Identity Verification Failed SASSA Meaning
Should your R350 SASSA Social relief of distress grant status be “Identity Verification Failed SASSA”, it means that during the process of verifying the details you gave SASSA when applying to the SASSA SRD grant, SASSA found that your details did not match with the Department of Home Affairs data.
Before SASSA approves Covid-19 SRD grant applications, the applicant’s details are verified with the Department of Home Affairs. They check the applicant’s name, surname and ID number from the Department of Home Affairs.
One of the reasons why your SASSA SRD grant application was rejected could be because the “Identity Verification Failed’ SASSA.
If you had your R350 Grant application declined, you may appeal by going to the website at https://SRD.sassa.gov.za and follow the links for reconsideration. If you do not appeal, the declined application will not be reconsidered. The appeal needs to be lodged within 30 days of when they received a rejection status due to Identity Verification Failed SASSA.
What To Do About ‘Identity Verification Failed’ SRD Status?
- Go to srd.dsd.gov.za.
- Click on the green bar that says ‘click here to lodge an appeal or check appeal status’
- Enter your South African ID number.
- Enter phone number used to submit your application.
- Click ‘send pin’
- Lodge appeal.
It’s also important to remember that a SASSA R350 grant appeal must be lodged for every month that the grant is declined.
The Independent Tribunal will inform you of the outcome of your appeal electronically, within a period of 60 – 90 days from lodging of the appeal.
How to Fix ‘Identity Verification Failed’ SASSA SRD Status
If your SASSA identity verification status is ‘Unsuccessful’, or ‘Identity Verification failed’ it means that the information you provided when you registered does not match your information with the Department of Home Affairs. To fix it, you need to lodge an appeal or update your contact information.
Image Courtesy: https://srd.dsd.gov.za/appeals/appeal