How To Activate American Express Gift Card And Checking Your Card Balance

To activate your American Express Gift Card, simply log in to the website using your User ID and password.

Purchasing an American Express Gift Card online is easy, fast, and secure. Just choose the desired amount and complete the transaction using one of our many safe payment methods.

ALSO READ: How To Check Gift Card Balance

Once purchased, your Amex eGift Card will be emailed to you immediately and is ready to use. There’s no need to leave home or wait!

American Express Gift Cards can be delivered to either the purchaser or the recipient. However, American Express® Business Gift Cards are only shipped to the business entity that placed the order.

Please note that Gift Cards cannot be shipped to PO Boxes, APO or FPO addresses, or international addresses.

The delivery time depends on the chosen shipping method: Rush (2-3 business days), Expedited (3-4 business days), or Standard (5-6 business days). If your shipping method includes a tracking number, it will be emailed to you once the order ships.

How to Check Your Amex Gift Card Balance?

  • Step 1: Go to
  • Step 2: Sign in by providing your gift card’s 15-digit card code, expiration date, and security code.
  • Step 3: Optionally, register by entering your email address.
  • Step 4: Check the verification box and click “Sign In.”
  • Step 5: If you prefer, you can also contact Amex Customer Service by dialing +1-888-846-4308.

Why doesn’t my American Express user ID work on

  1. operates independently from American Express’s main website. You need to create a separate user ID and password specifically for
  2. After creating your user ID and password on, you can log in to the website.
  3. Once logged in, you can access features such as viewing past orders made after July 17, 2018, updating personal information, and creating an address book for future orders.

How do I activate my Amex Gift Card?

To activate your Gift Card purchased from, follow these steps:

  1. Visit or call the toll-free number listed on the back of your Card.
  2. Provide your Card details, including the Card number, valid thru date, and security code located on the back of your Card.
  3. After providing the required information, your Card will be activated and ready for use.

Additionally, for security purposes, we recommend taking the following precautions:

  • Sign your name on the back of the Gift Card.
  • Keep a record of important information such as the Gift Card number, the 4-digit Card Identification Code on the front of the Card, the 3-digit Card Security Code located on the back of the Card, and the Customer Service phone number. This information will be helpful in case your Gift Card is lost or stolen.

What do I do if my Gift Card is lost or stolen?

If you suspect that your Card has been lost or stolen, it’s crucial to notify us immediately by calling 1-888-846-4308. During the call, you’ll be prompted to provide your Card number and other necessary identifying details. Please note that we require this information to process a replacement Card request.

Once we confirm the remaining balance on your lost Card, we will deactivate it and issue a replacement Card with an equivalent amount. This process ensures that your funds are safeguarded, and you can continue to use your Card without interruption.

How do I use my American Express Gift Card to shop in-store?

  1. Before you start shopping, make sure you’re aware of your balance. You can easily check it online at or by calling 1-888-846-4308. If you plan to use your Gift Card alongside another payment method, simply inform the cashier about the specific amounts you’d like to apply to each payment type. Please be aware that not all merchants allow split payment transactions, and certain transaction types may require a hold of up to 20% above the purchase amount.
  2. When you’re ready to make a purchase, swipe your Card and choose “Credit” on the keypad.

Additionally, your American Express eGift Card can be used in-store for payments when added to digital wallets such as Apple Pay®, Samsung Pay, and Google Pay.

How do I use my American Express Gift Card to shop online?

  1. Before making a purchase with your American Express Gift Card, ensure that the card’s balance covers the total cost of the purchase, including any applicable taxes. Keep in mind that certain transaction types may require a temporary hold of up to 20% above the purchase amount.
  2. When prompted to select a payment method, choose either ‘Credit’ or ‘Debit,’ but do not select ‘Gift Card.’
  3. Proceed to the Payment Method section and enter your card details just as you would for a credit or debit card.
  4. Complete the Billing Address section by providing your name and address details.

Image Courtesy: nosh

Leave a Comment