How to Reverse An eWallet Payment in South Africa in 2024

How to Reverse An eWallet Payment in South Africa in 2024? There are many FNB customers who still don’t know how to reverse the FNB eWallet. There are many reasons why someone would want to reverse an eWallet. One of the reasons is when they have mistakenly sent it to someone. Luckily, FNB allows customers to reverse an eWallet cash via mobile banking. In this article, you will learn how to reverse eWallet in South Africa in 2024.

What Is The FNB eWallet Reversal USSD Code?

Dial *120*321# to initiate a reversal.

How to Reverse An eWallet Payment?

Follow these steps on your phone to reverse an eWallet:

  • Step 1: Dial *120*321# on your phone to access mobile banking.
  • Step 2: Select “Send Money” (option 4).
  • Step 3: Select “eWallet reversal” (option 3).
  • Step 4: Now, select the transaction that you need to reverse.
  • Step 5: Your eWallet Reversal process will be completed.

What Is The FNB eWallet Reversal Number?

Reversal queries can be directed at the eWallet call centre on 087 575 9405.

How to Withdraw eWallet Money From FNB ATM?

  • Step 1: Go to the FNB ATM
  • Step 2: Select the green button (Enter/Proceed) OR select ‘Cardless Services’
  • Step 3: Select ‘eWallet Services’
  • Step 4: Key in your cellphone number and select ‘Proceed’
  • Step 5: Key in the ATM PIN you received via SMS.
  • Step 6: Select the amount you want to withdraw.
  • Step 7: Take your cash.

Watch the Below Video To Learn How to Reverse An E-Wallet in South Africa

Conclusion

In conclusion, the process of reversing an FNB eWallet payment in South Africa demands prompt action and clear communication with the bank’s customer support. Understanding the intricacies of this procedure, including the requisite timeframe and providing accurate transaction details, is pivotal for a successful reversal. While there’s a possibility of rectifying mistaken transactions, it’s essential to note that success isn’t guaranteed due to factors beyond one’s control. To mitigate the need for reversals, attentiveness during transactions and familiarity with the terms and conditions can prevent inadvertent errors. Ultimately, quick action, accurate information, and vigilance are key in navigating the process of reversing an FNB eWallet payment, ensuring a smoother financial experience.

Image Courtesy: FNB

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