How to Reverse FNB Payment in South Africa? According to First National Bank (FNB), you can’t reverse an FNB EFT payment via the app. As an FNB customer, you can now reverse an EFT payment if you have submitted an EFT payment incorrectly and the transaction has already been debited from your account and processed into the recipient’s account. In this article, you will learn How to Reverse FNB Payment in SA. The FNB Payment Reversals Process is simple.
ALSO READ: How to Reverse Money Using FNB App
How to Reverse FNB Payment in South Africa
Ready to see How to Reverse FNB Payment in South Africa? FNB has written down simple instructions you need to follow to reverse FNB payment. Follow the FNB Payment Reversal process below to have the transaction reversed:
- Step 1: Complete the FNB Payment Reversal Request Form in full.
- Step 2: This form must be completed in full and signed by the account holder/mandated representative.
- Step 3: The completed form must be e-mailed to ‘[email protected]
- Step 4: You will receive an automated response with a reference number for the reversal request.
- Step 5: If this reference number is not received within 15 (fifteen) minutes, please contact the bank on the number at the back of your card for further assistance.
That’s how to reverse EFT payment on FNB. Please note that EFT reversal will cost you R325.50 (inclusive of VAT) per transaction. Reversals can only be attempted within 30 (thirty) calendar days
from the date of payment.
How to Reverse EFT Payment On FNB Online Banking
Here’s how to reverse FNB EFT using FNB Online Banking:
- Step 1: Login to your Online Banking profile with your username & password and select ‘My Bank Accounts‘ to view a list of your accounts.
- Step 2: Select your debit order account and then ‘My Debit Orders‘.
- Step 3: Select the reason for disputing the debit order and then select ‘Reverse‘ or ‘Stop‘.
- Step 4: Select ‘Confirm‘ to accept the terms and conditions.
Other Ways to Reverse FNB Payment in South Africa
If you need to reverse a payment made through FNB (First National Bank) in South Africa, there are a few steps you can take:
- Contact the FNB Call Centre: If the payment has not yet been processed, you can contact the FNB Call Centre at 087 575 9404 and request that the payment be stopped or reversed.
- Visit an FNB branch: If the payment has already been processed, you will need to visit an FNB branch and provide the relevant information, such as the account number, amount and date of the payment, and the recipient’s details, to request a reversal.
- Submit a written request: If you are unable to visit an FNB branch, you can submit a written request for a reversal, including all the required information, to your nearest FNB branch.
- Provide a valid reason for the reversal: You will need to provide a valid reason for the reversal, such as an incorrect account number, an unauthorized transaction, or a duplicate payment.
Please note that reversing a payment can take several days to process and depends on the status of the payment, and FNB reserves the right to approve or reject reversal requests.
It’s always best to double-check the details before making a payment to avoid any errors or mistakes.
Conclusion
It’s so easy to reverse FNB EFT payment. Simply download and complete the FNB Payment Reversal Request Form in full. Once you are done completing the form, email it to Recalls and Reversals Department using [email protected]. You will receive an automated response with a reference number for the EFT reversal request.
Image Courtesy: Galleria
