What Is The Telkom Customer Care Number In South Africa?

Telkom Customer Care is 10217. Please call 10217 for account enquiries, fault reporting and product related enquiries. Customer service numbers for Telkom in South Africa are often provided on their official website, invoices, or other official communication channels. You may also find customer support options, including live chat and email, on their website.

If you are in South Africa, you can try calling Telkom customer care by dialing 10210 from a Telkom landline or 081180 from a non-Telkom line. If you are calling from outside South Africa, you may need to use the appropriate international dialing code for South Africa and then the customer care number.

What Is The Telkom Customer Care Number In South Africa?

The Telkom customer care number in South Africa depends on whether you’re calling from a Telkom fixed line, mobile phone, or are a business customer:

  • Calling from a Telkom Fixed Line: Dial 10210. This is the most convenient option if you have a Telkom landline phone.
  • Calling from a Telkom Mobile Phone: Dial 081180. This number is specifically for mobile service inquiries and complaints when using your Telkom phone.
  • Other Contact Methods: Telkom also offers alternative ways to reach customer care besides calling:
    • Website: https://www.telkom.co.za/help-guide provides self-service options, troubleshooting guides, and a live chat option.
    • Social Media: You might be able to connect with Telkom through their social media platforms like Facebook or Twitter for basic inquiries.
    • Telkom App: Downloading the MyTelkom app allows you to manage your account, view balances, and potentially contact support through the app.

Remember: It’s always best to choose the contact method that best suits your needs and urgency. Calling the specific number for your service type (fixed line or mobile) might get you to a representative faster compared to the general number.


In conclusion, for the most accurate and up-to-date information regarding Telkom customer care in South Africa, it is recommended to check the official Telkom website or contact Telkom directly through the provided customer service channels. Always use the most recent and reliable sources to ensure that you have the correct contact information and receive the assistance you need.

Image Courtesy: Telkom

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